Assign Tracking Info at Shipping
In Dynamics 365 Business Central's Dynamic Ship module,
managing items that require tracking through serial or lot numbers is crucial
for accurate inventory and shipment tracking. Assigning outbound serial numbers
at the time of shipping is particularly important for items that are tracked
not only upon receipt (inbound tracking) but also when they are sent out
(outbound tracking). Here’s a detailed explanation of how to handle serial and
lot number assignment at shipping time, with an example scenario.
Understanding the
Need for Outbound Serial Number Assignment
Some items in inventory require tracking through serial
numbers for both inbound (when items are received into inventory) and outbound
(when items are shipped to customers) processes. This dual tracking ensures
that the specific items shipped can be accurately identified and traced
throughout the supply chain.
Scenario: Assigning
an Outbound Serial Number
Imagine a company that sells high-value electronics, each
with a unique serial number for warranty and support purposes. These items
require tracking both when they are received into inventory and when they are
shipped out. Here's how outbound serial numbers can be assigned at shipping
time within the Dynamic Ship module:
1. Setup for Outbound Tracking:
- Before Posting
Shipment: Ensure that all items that require tracking have their item tracking
numbers assigned before the shipment is posted. This is crucial for serialized
or lot-tracked items.
2. Handling Unknown Tracking Numbers:
- If a tracking
number is scanned in the package worksheet that doesn't exist in the system, an
error message like “unknown scan: 12345678” will display. This indicates the
need for the tracking number to be assigned or recognized in the system.
3. Configuring Tracking Behavior:
- Skip Option: If
Tracking Behavior in Dynamic Ship Setup is set to “Skip,” tracking numbers
assigned on the sales order or warehouse pick are considered ready for use and
do not require re-entry during shipping.
- Immediate
Assignment: If tracking numbers are assigned at shipment time, modify the
barcode rule to bypass validation against existing numbers.
Creating a Serial
Number Assignment Barcode Rule
To allow for the assignment of tracking numbers at shipping
time without validation against existing numbers, follow these steps to adjust
barcode rules:
1. Access Barcode Rules: Navigate to the Barcode Rules page,
which may require personalization to display relevant fields for this process.
2. Modify for Serial Numbers:
- Duplicate the
existing Serial No. line to create a new rule.
- Assign a unique
Rule ID to this new line.
- Adjust the Run
Order to be smaller than the original line to prioritize it.
- Uncheck “Validate
Serial No.” to skip checking against existing serial numbers in the system.
- Check “Persistent
Item” if applicable (noting that customization may be required if this field is
not available).
Example: Electronics
Shipment
For a shipment containing ten high-value electronic items,
each requiring a unique serial number:
- Upon preparing the shipment, the warehouse staff scans the
serial numbers of the items.
- The modified barcode rule, with validation turned off,
allows the system to accept these serial numbers without cross-referencing
existing entries.
- This ensures each electronic item's outbound tracking is
updated with the correct serial number at the time of shipping, enhancing
traceability and customer service.
Conclusion
By correctly configuring the Dynamic Ship module to handle
outbound serial number assignments, businesses can streamline their shipping
processes, ensure accurate tracking, and maintain high levels of customer
satisfaction through improved order accuracy and traceability.
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