Business Central Insights

  In Business Central, when you have a small remaining balance (like that $5 gap) and you know the customer won't be paying it, you essentially need to "write it off." You don't want to leave the invoice open forever, but you also don't want to fake a payment. Here are the two most common ways to handle this: 1. The "Payment Tolerance" Method (Best for small gaps) If this happens often, Business Central has a built-in feature called  Payment Tolerance . If the $5 falls within a specific percentage or flat amount you've pre-defined, the system will automatically close the invoice and post the difference to a "Payment Tolerance" account. How to use it:  When posting the $95 payment in the  Cash Receipt Journal , the system will see the $5 difference. If it's within your allowed limit, the invoice closes fully. 2. The "Payment Discount" Workaround If you haven't set up Payment Tolerance, you can manually treat the $5 as a ...

In Dynamics 365 Business Central, a Control Account (often referred to as a G/L Account with Subledger Integration) is a General Ledger account that acts as a summary for a specific subledger, such as Accounts Payable (Vendors), Accounts Receivable (Customers), or Bank Accounts. The primary purpose of a control account is to ensure that the total balance in the G/L always matches the sum of the individual records in the subledgers. How it Works In Business Central, you don't typically post entries directly to a control account using a General Journal. Instead, you post to a "Subledger Card" (like a Customer or Vendor), and the system automatically updates the corresponding G/L account. Subledger Entry: You post a sales invoice for Customer A for $100. Automatic Routing: Business Central looks at the Customer Posting Group assigned to Customer A. G/L Update: The system automatically debits the R...