Comparing Item Cards Set Up as Services vs. Service Items in Microsoft Dynamics 365 Business Central
Comparing Item Cards Set Up as Services vs. Service Items in Microsoft Dynamics 365 Business Central When managing different types of offerings in Microsoft Dynamics 365 Business Central (BC), businesses often need to distinguish between items set up as services and designated service items. Both concepts play crucial roles in service management but serve different operational purposes and are set up differently within the system. Understanding these differences is key to effectively using BC for a wide range of business models, particularly those that combine tangible goods with intangible services. Item Cards Set Up as Services In Business Central, any item, whether physical or intangible, is managed through an item card. When an item card is set up to represent a service, it typically means the item is an intangible offering like consulting hours, support sessions, or other non-physical products that are sold, tracked, and invoiced. Characteristics of Service Type Item Cards: ...